“I like to believe I’m computer literate, and 20 years ago I really was. But I began blogging and I found myself humbled. When the joy of writing ended in a technological battle, I knew I needed help.

“When I first met Gretchen it was clear she possessed the expertise I lacked. Initially I struggled with communication as I’m very visual and she talks ‘code.’ I found her encouraging and incredibly patient. Not only did she put code to my vision, she brought my computer literacy a little closer to the 22nd century. She remains my trusted technology resource.”

Teresa Brouillette